From
the Web-Site :
Global-Blue
This
is TAX FREE Shopping!
Do
you know anybody who wouldn't like up to 20% off the price
when they are shopping? That's exactly what GLOBAL-BLUE's
TAX FREE SHOPPING is all about!
As
a foreign visitor to another country you are entitled to
a VAT/GST refund on the purchases you export from the country
you are visiting. To be entitled to a refund within the
European Union (EU) you have to reside outside the EU. The
only thing you have to do is to look for the Global-Blue
TAX FREE SHOPPING stickers in shop windows when shopping
and then make your purchases there.
Three
Steps to GLOBAL-BLUE!
Step
1
In
the store
Shop
where you see the Global-Blue TAX FREE SHOPPING sign (over
210,000 stores worldwide) and simply ask for your TAX FREE
check. Highly trained staff members will be happy to help
and advise you.
Step
2
Through
customs
When leaving a country or the
European Union, simply show your purchases, receipts and
passport to customs officials and have your Global-Blue cheques
stamped. Customs personnel are well informed about the
Global-Blue system.
Step
3
Collect
your refund
You
have several choices: immediate cash at one of our Cash
Refund Offices, crediting to a chosen credit card or bank
account, a bank check sent to a chosen address and even,
for certain countries, a cash refund when you return home.
What could be more convenient?
Satisfaction
Guaranteed - Over 22.000 satisfied customers every day.
As you would expect from a company
that is a world leader, we produce a thorough and
comprehensive selection of printed materials and
information in over 20 languages to inform, guide and help
the travelling customer. Global-Blue also
advises sales staff and liases closely with customs officials
to ensure the smooth running of its tax refund process.
Some
Frequently Asked Questions
Q:
What is the approximate time of duration before I can receive
my mail refund?
A: At
high season during the summer it takes approximately 60
days. During low season you can expect a handling time of
3-5 weeks.
Q: How can I get in contact with a specific
local Global-Blue
office?
A: By
chosing the specific country's local pages and to "contact
us" you will be able to find their address, telephone
number and e-mail address.
Q:
I'm waiting for my refund. How can I retrieve status information
about my expected refund?
A: Please contact the local Global-Blue office in the country which
you made your purchases. Choose the specific country and
click on "contact us"
Q:
Do I always need to get my purchased goods export validated?
A: Yes, in order to obtain refund on purchased goods
you have to prove your exportation with a customs stamp on
the Global-Blue cheque.
